We want you to be totally satisfied with you Loch frames meaning you have 14 days to exchange or return them. This way you can shop with confidence knowing that even if you don't get it right the first time, you will end up with the perfect pair or your money back. To initiate an exchange or return simply email us at email@example.com.
Shipping fees, duties and customs fees are not refundable and it is the customer's responsibility to ship any exchanges or returns back to Loch. Loch is not responsible for damage or loss incurred during shipment back to Loch's shop.
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LOCH FRAMES ARE OUTFITTED WITH COMFORT FIT SPRING HINGES, WHICH ALLOW THE "STANDARD" SIZE TO FIT ABOUT 75% OF PEOPLE. AS A CONVENIENCE, WE ALSO OFFER A "LARGE" IN THE MEN'S STYLES AND A "PETITE" IN THE WOMEN'S STYLES. IF YOU ARE UNSURE WE RECOMMEND ORDERING A STANDARD SIZE.
REMEMBER: if you order the wrong size - no worries! Just email us at firstname.lastname@example.org to exchange your size.
If you think you may be a petite or large, you can check using the following method:
STEP 1: Find a credit card and stand in front of a mirror.
STEP 2: Place it over your face with one edge lined up with the center of your nose. Refer to the below images and instructions to find your size.
If the edge of the credit card extends well beyond your eye you are a petite size.
If the edge of the credit card lines up with the end of your eye you are a standard size.
If the edge of the credit card does not reach your eye you are a large size.
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